Particle Path Assurance ("we," "our," or "us") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our radiation effects testing services.
1. Information We Collect
1.1 Personal Information
We may collect the following types of personal information:
- Contact Information: Name, email address, phone number, company name, and mailing address
- Business Information: Job title, department, company size, and industry
- Technical Information: Device information, IP address, browser type, and operating system
- Testing Data: Technical specifications, test requirements, and project details
- Communication Records: Correspondence, support requests, and feedback
1.2 Automatically Collected Information
We automatically collect certain information when you visit our website:
- Log files and usage data
- Cookies and similar tracking technologies
- Website analytics and performance metrics
- Device and browser information
2. How We Use Your Information
We use your personal information for the following purposes:
- Service Delivery: To provide radiation effects testing services and technical consulting
- Communication: To respond to inquiries, provide support, and send important updates
- Business Operations: To process bookings, manage accounts, and handle billing
- Legal Compliance: To comply with applicable laws, regulations, and industry standards
- Security: To protect our systems, prevent fraud, and ensure data integrity
- Improvement: To analyze usage patterns and improve our services
3. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:
- Service Providers: With trusted third-party vendors who assist in our operations
- Legal Requirements: When required by law, court order, or government regulation
- Business Transfers: In connection with mergers, acquisitions, or asset sales
- Consent: When you have given explicit consent for specific sharing
- Safety: To protect rights, property, or safety of our company or others
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information:
- Encryption of data in transit and at rest
- Access controls and authentication systems
- Regular security assessments and updates
- Employee training on data protection
- Incident response procedures
5. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Typical retention periods include:
- Customer Data: 7 years after the last service interaction
- Marketing Communications: Until you opt out or 3 years of inactivity
- Technical Data: 2 years for analytics and performance monitoring
- Legal Records: As required by applicable regulations
6. Your Rights and Choices
6.1 General Rights
You have the following rights regarding your personal information:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Portability: Request transfer of your data to another service
- Objection: Object to certain processing activities
6.2 California Consumer Privacy Act (CCPA) Rights
If you are a California resident, you have additional rights under the California Consumer Privacy Act:
- Right to Know: Request information about the categories and specific pieces of personal information we collect
- Right to Delete: Request deletion of personal information we have collected
- Right to Opt-Out: Opt out of the sale of personal information (we do not sell personal information)
- Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights
6.3 Exercising Your Rights
To exercise your rights, please contact us at:
- Email: privacy@particlepath.com
- Phone: (555) 123-4567
- Mail: Particle Path Assurance, Privacy Officer, San Francisco Bay Area, CA
We will respond to your request within 30 days and may require verification of your identity.
7. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our website:
- Essential Cookies: Required for website functionality
- Analytics Cookies: Help us understand website usage
- Preference Cookies: Remember your settings and preferences
You can control cookie settings through your browser preferences. Note that disabling certain cookies may affect website functionality.
8. International Data Transfers
Your personal information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers, including:
- Standard contractual clauses
- Adequacy decisions by relevant authorities
- Other appropriate safeguards as required by law
9. Children's Privacy
Our services are not directed to children under 16 years of age. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by:
- Posting the updated policy on our website
- Sending email notifications to registered users
- Providing notice through our services
Your continued use of our services after any changes constitutes acceptance of the updated Privacy Policy.
11. Contact Information
If you have questions about this Privacy Policy or our data practices, please contact us:
Particle Path Assurance
Privacy Officer
Email: privacy@particlepath.com
Phone: (555) 123-4567
Address: San Francisco Bay Area, California
12. California-Specific Disclosures
In addition to the CCPA rights outlined above, California residents have the following specific protections:
12.1 Shine the Light Law
California Civil Code Section 1798.83 permits California residents to request information regarding the disclosure of personal information to third parties for direct marketing purposes. We do not share personal information with third parties for their direct marketing purposes.
12.2 California Do Not Track
Our website does not respond to Do Not Track signals from browsers. However, you can control tracking through your browser settings and the cookie preferences outlined in Section 7.
12.3 Data Categories Collected
In the past 12 months, we have collected the following categories of personal information:
- Identifiers (name, email, phone number)
- Commercial information (purchase history, service records)
- Internet activity (website usage, cookies)
- Professional information (job title, company)
12.4 Business Purposes
We use personal information for the following business purposes:
- Providing radiation effects testing services
- Customer service and support
- Marketing and communications
- Legal compliance and security